Contribution of Scientific Management in the 21st Century
Scientific management is a
management theory based on analyzing and studying workplace processes with the
goal of making them more efficient. Its founder was Frederick Taylor and the
theory emerged late in the 19th century. Scientific management analyzes workflows
and processes with the goal of making them more efficient. While the influence
of scientific management reached its peak in the mid-20th century, some of its
principles live on today in total quality management and Six Sigma processes.
1.
Productivity
o
One of scientific management's
greatest accomplishments is increasing productivity. By studying the activities
of workers, scientific management discovered methods to make every worker more
efficient. Time and motion studies and other workplace studies analyzed work
operations and discovered the most effective and efficient ways to perform
jobs. By discovering how to maximize the efforts of everyone in a company,
profitability could increase, making organizations better able to compete in
the global marketplace.
Offshore Markets
o
The development of offshore markets
is one of the most significant developments that scientific management has
produced in the 21st century. As a result of its rigorous analysis of labor
techniques, many functions that once were accomplished in the United States are
now performed overseas. Scientific management measured the most effective and
cost efficient manners to produce goods and services. Frequently, because of
the high labor costs in America, companies moved production of goods and
provision of certain services to India, China, Korea and other countries, where
labor costs and taxes are much lower.
Total Quality
o
Total quality is a direct result of
scientific management. Many principles of quality improvement and the Six Sigma
method of quality management trace their origins to scientific management. The
philosophies of continuous improvement, constantly seeking better ways to
improve quality, are also directly related to scientific management. Japanese
management, which led to the quality movement, traces many of its principles to
scientific management. The automotive industry and the military have also
greatly improved the quality of their products and services by stressing
quality improvement techniques.
Division of Work
o
Dividing work between workers and
supervisors is another direct result of scientific management. Breaking a job
into parts and making the work as systematic as possible have produced greater
results and standardization. The project management process of today, used by
most companies to manage large projects, is directly related to the principles
of scientific management. Supervisors also benefit from scientific management
through the systematic performance management processes used in most
corporations today. The typical organizational chart for organizations is also
a product of scientific management principles.
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